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Setting up shipping and delivery

What is Delivery by Lemi?

Managing orders

Title: How do I manage orders on Lemi? Login to your Lemi account and look at the toolbar at the...

How do I tell if an order has been paid?

When you receive an order from a customer, you’ll receive an order email which looks like this. The subject line...

Accepting PayMe and FPS

For selected accounts in Hong Kong, Lemi now supports the faster payment service (FPS) and HSBC PayMe. Once FPS or...

Requesting a refund

Problems happen, and sometimes you may need to request a refund for a customer order. Negotiate with the customer first...

Managing Customer Reviews

When a customer places an order on Lemi, 4 days after you mark the order as complete by dispatching the...

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